Support Center
Features
- Connections
- Groups
- Resources
- Social MEDIA
Manage Account
- Getting Started
- Your Settings
- Deleting your account
- Notifications
Safety
- Reporting Abuse or Spam
- Blocking Users
- Posting Safely
- Privacy Policy
- Terms and Conditions
Questions
- Contact US
Features
Connections and Following
When you navigate to the members area, you will be able to search for people you’d like to connect with. To follow, simply click the follow button. To add someone as a friend, click the icon.
Once you request a connection, the icon will change to pending while you wait for the person to approve the connection.
Likewise, you can send the person a private message by clicking on the envelope icon.
The recipient of a connection request will get a notification. When they click on it, they will be given the opportunity to accept the request or ignore (decline) the request.
You can navigate to this screen by clicking on your profile picture and selecting “My Connections” (which shows all your connections) and then selecting the requests icon which only shows pending requests.
Features
Groups
Our app unleashes the power of groups by combining them with resources. Not only can you interact with a group of your friends in a group, but you can participate in a resource together.
Posts in a group are automatically private to the participants of the group. They will appear in your group feed, but you may also see posts to groups you belong to in your activity feed.
Anyone can create a group and a group can be public, private, or hidden. If it is public, anyone will be able to join. If it is private, members will need to request access or be invited, but the group will be publicly visible on the groups page. Hidden groups will not show up on the groups page or in any searches, so members will need to be invited by the group owner.
Look for this icon to navigate to the section where you can see, join, and create groups.
Features
Resources
By navigating to the resource section (look for the resource icon ), you will find a trove of resources that focus on living meaningfully.
Click on any resource to see options for how to use them.
You can almost always do a resource on your own. However, you can leverage the power of our platform and your community by choosing the “Do With Friends” option.
When you select the “Do With Friends” option, you will be guided through the process of creating a group. All group members will now have access to the resource and you can do it together and meet in person or online to discuss it.
When using most resources, you can answer questions interactively inside the resource.
If you are doing the resource on your own, you will only see an option to enter private answers to questions. These answers can only be seen by you.
If you are doing a resource in one or more groups, you will also see an option to enter answers publicly. What this means is that others in all your groups where you are using the resource will be able to see your public thoughts in the shared tab. If the shared tab is not visible it is because there are no public comments by others on the question.
When you are discussing the contents of the resources in person or online, having the app open will allow you to see your and others’ notes and lead to better interactions.
Features
Social Media
Like many social media apps, ours also allows you to post content publicly, to your connections, privately, or in groups. We do not support stories or broadcasts as the primary purpose of our app is to facilitate real-life connections.
We do not manage your feed to achieve any kind of ulterior motive. As your connections post things, their most recent post will appear in your feed. You will only see activity posts from your own timeline, your connections, members you followed, groups you joined, and posts you are mentioned in.
You and others can like or comment on your posts. If you notice offensive content, you have the ability to report it and/or block users. See the SAFETY section for more details.
Manage Account
Getting Started
Once you register with us, you will see a meter that will guide you through the setup process. It is not complicated. You can click on any item below the meter and it will take you to the place where you need to enter information.
Completing this section makes the app more enjoyable for everyone as they can see basic information about you.
In addition to completing those few essentials, you should go to the members section and add a friend (connection) or join/create a group, or explore the resources.
Manage Account
Your Settings
By clicking on your avatar, and selecting “My Profile” you can get a menu with various settings.
In “My Profile” you can access and update your name and bio information. You can also see your wall feed by selecting the icon. You can see who you are connected with and pending connections by selecting the icon. You can see your active groups as well as any group invitations by selecting the icon. You can see all the resources you are subscribed to by selecting the icon. You can also send invitations to non members using the icon.
More importantly, under this main menu when you click on your avatar, you can see and option that says “My Account”.
From your account setting, you can update your email or password.
Under “Privacy” you can select what parts of your profile are visible and to whom.
Under “Blocked Members” you can see and manage any blocked users.
Under “Group Invites” you can specify who is allowed to invite you into groups.
Under “Export Data”, you can get a zip file of the data you have put on the site.
Manage Account
Deleting Your Account
To delete your account, click on your avatar and select “My Account” and then choose “Delete Account”.
Under “Delete Account” you can delete your account and all your data. This is an irreversible function. Once deleted, your information will not be recoverable.
Manage Account
Notifications
To manage your email notifications, click on your avatar and select “My Account” and then choose “Email Preferences”.
Under “Email Preferences” you can indicate which types of activity will generate a notification.
Safety
Reporting Abuse or Spam
To report offensive or abusive content, you click on the ellipses on any post and select “Report Post”. You will then be asked for more information about what you are reporting.
If you select “other” you will be asked to provide more information.
If a post receives 5 reports, it is automatically removed until the post is reviewed by an administrator. All other reports are reviewed within 24 hours of it being reported.
Safety
Blocking Users
The easiest way to block a user is to click on their name. This will take you to that user’s profile where you will see a banner with their name.
From here you can click on the elipses and select “Block”. You will be asked to confirm.
Once you block a user, you will no longer see their posts, you will not be able to mention them, you will not be able to invite them into groups, you will not be able to message them, and they will be removed from your connections. They in turn will no longer be able to communicate with you on the platform.
To unblock someone, you can go to you account settings and select “Blocked Members”.
Safety
Posting Safely
There are a number of areas we want to address when it comes to posting safely. We hope that given the purposes of this platform none of these things become an issue, but just in case, please refer to the area of your concern.
If someone is threatening you or threatening to share private information about you (especially compromising photos or videos) with others, please see http://www.connectsafely.org/
Contact US
Your questions and concerns matter to us and we do our best to respond to each one as necessary. Please use the form below and someone will reach out to you shortly.